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Remove device ID in Portal

(edited)

I'm trying to remove a device id in the web portal for a user, but I just get an error. For some it works and others it doesn't. It also doesn't work to forget a user in the portal. When clicking "Forget User" it looks all good, but nothing at all happens it seems.

Removing the device id is a workaround to "reset" a persistent guest user account since users can't be deleted in the panel either. Does that work now as well perhaps?